Your Trust, Spotless.
We value your privacy as much as we value a pristine surface. This policy outlines exactly how CleanSpotSolution collects, uses, and protects your personal data when you interact with our digital presence. No hidden clauses, no vague terms—just clear, honest transparency.
Information We Gather
Direct Information
When you request a quote or contact us directly, we collect essential details: your name, phone number, and email address. This is strictly used to respond to your inquiry, provide a service estimate, or schedule a consultation. We do not require sensitive personal data such as government IDs or financial information for initial inquiries.
Technical Context
Like most modern websites, our server logs standard technical information. This includes your IP address, browser type, and device model. This data helps us ensure our website functions correctly on your device and allows us to debug any loading issues. It is aggregated and anonymized, meaning it cannot be traced back to you personally.
Data Lifecycle
Internal tracking only
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Inquiry Received
Securely stored in encrypted database. -
Consultation
Data used for quote generation. -
Service Completion
Data archived for 12 months. -
Deletion
Requested removal within 30 days.
How We Use Your Data
CleanSpotSolution uses your information for one purpose only: to deliver exceptional cleaning services. We use your contact details to coordinate appointments, send arrival notifications, and deliver your final quote. Occasionally, with your explicit permission, we may send a satisfaction survey to improve our service standards.
We do not sell your data. We do not share your phone number with marketing agencies. The only third parties involved are strictly operational—for example, if you prefer digital invoicing, we utilize a secure payment processor that receives only the minimum necessary data to generate your bill.
Security Measures
- HTTPS encryption on all pages.
- Restricted administrative access.
- Regular security audits.
While no internet transmission is 100% secure, we apply industry-standard protocols to ensure your data remains spotless and protected against unauthorized access.
Your Data Rights
Under Philippine data privacy principles and international standards, you maintain full control over your personal information. You have the right to view the data we hold, correct any inaccuracies, or request complete deletion of your history from our systems.
To exercise these rights, simply email us at [email protected] with your request.
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